Top Chatbot UX Tips and Best Practices for 2024 Also, such errors have been shown to reduce trust and acceptance of agents (Blascovich and McCall, 2013; Wang et al., 2013; Lucas et al., 2018a), with chatbots attempting to use an entirely natural language interface being prone for failure (Luger and…
Topic Modeling with Latent Semantic Analysis by Aashish Nair The text data is segmented as natural sentences, which are labeled into functional domain, behavioral domain and structural domain according to the specific sentence semantics. Then, Chinese text normalization tool provided by iFLYTEK open platform45,46,47 is utilized to optimize the colloquial…